Management & Supervisory Development

In today's fast changing work place, effective managers are realising the need to continuously upgrade their skills in order to keep pace with the modern business environment

While companies become more process driven managers need to develop skills outside of their areas of immediate expertise. 

We are pleased to introduce a range of programmes specifically designed for managers looking to develop these skills.

Find out more here

The Programme

Accredited by ICM, The Institute of Commercial Management, our Management & Supervisory Skill Development Programme provides a comprehensive high quality development programme in a modular form.  

 

Programme Structure & Content 

A 5 module programme combining advanced theory and practical instruction on all aspects of management and supervisory skills. Each of the 5 modules covers a two day period and can be scheduled for your convenience.

 

The Modules:
Module 1: Handling People, Motivation & Morale

Learning Objectives: Participants will be able to:

  • Identify the major motivational factors influencing them and those working for them
  • Identify the key elements required to create a climate in their workgroups that will aid motivation and morale.
  • Chose from a range of approaches to tackle the motivation and morale of individuals.
  • Chose constructive actions based on an understanding of the issues and their preferred personal approaches.

Module 2: Leadership & Personal Styles 

Learning Objectives: Participants will be able to:

  • Identify their personal style of leadership.
  • Understand how their styles impact on others.
  • Use their leadership strengths and minimise their weaknesses.
  • Decide appropriate actions in a range of situations involving people.
  • Plan and execute the actions.

Module 3: Team Building & Team Maintenance Learning Objectives: 

  • Participants will be able to distinguish the factors that help to form high performing groups and teams
  • Understand their personal contribution to a workgroup and how others contribute.
  • Have sufficient knowledge of their behaviour (through the completion of the DiSC profile).
  • Identify methods for solving problems as part of an effective team.

 

Module 4: Identifying & Resolving performance issues, handling discipline and grievances

Learning Objectives: Participants will be able to

  • Identify problems of variable performance in individuals and groups;

  • Clarify possible causes and define actions;

  • Assert discipline without retreating to authoritarianism;

  • Anticipate possible issues and act before they become major crises;

  • Understand when to act, when not to act and when to refer.

Module 5: Coaching and on the job instruction

Learning Objectives: Participants will be able to:

  • Analyse a job or task in terms of training needs.

  • Produce an instruction plan which can be used by anyone.

  • Instruct.

  • Prepare and deliver a coaching plan.

 
  

If you would like to receive more information on how this course could benefit your company please contact Simon McAuliffe.